This Privacy Policy explains how Nooka (“Nooka,” “we,” “our,” or “us”) collects, uses, stores, and protects information when you use the Nooka mobile application and related services (collectively, the “Service”).
By using Nooka, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Service.
1. Availability
Nooka is available globally, except in mainland China. We do not offer or operate the Service within mainland China.
2. Information We Collect
We may collect the following types of information depending on how you use Nooka.
2.1 Account and Profile Information
When you create or use a profile, we may collect information such as:
- Nickname or display name
- Profile photo or avatar
- Gender or other optional profile details, if provided
- Interests, hobbies, lifestyle preferences, or circle selections
- Interaction preferences
- Account identifiers
You may choose not to provide certain optional profile information, but some features may be limited.
2.2 User Content
Nooka allows users to create and share content, including:
- Bottle notes
- Mood notes
- Daily life stories
- Community posts
- Comments or replies
- Circle-related content
- Shared moments, interests, or personal expressions
Please do not share sensitive personal information or private information that you do not want others to see.
2.3 Interaction Information
We may collect information related to your activity in the Service, such as:
- Posts you create, view, like, save, or interact with
- Circles you join or browse
- Bottle notes you send, receive, or view
- Reports, blocks, or safety actions
- Search, browsing, and discovery activity
- General usage patterns within the app
2.4 Device and Technical Information
We may collect technical information to operate and improve the Service, such as:
- Device type and model
- Operating system version
- App version
- Language and region settings
- Device identifiers or app-related identifiers
- Log data
- Crash reports
- IP address
- Approximate location based on IP address
We do not require precise location access unless a specific feature clearly asks for it.
2.5 Safety and Moderation Information
To help maintain a respectful community, we may collect and review information related to:
- User reports
- Blocked users
- Content moderation records
- Policy violations
- Account restrictions
- Abuse prevention signals
This information helps us detect harmful behavior, enforce our Terms, and protect users.
3. How We Use Information
We use collected information to:
- Provide, operate, and maintain Nooka.
- Create and manage user profiles.
- Enable bottle notes, shared moments, circles, and community features.
- Personalize content, recommendations, and discovery experiences.
- Improve app performance, design, safety, and reliability.
- Detect, prevent, and respond to abuse, spam, fraud, and prohibited content.
- Review reports and enforce our Terms of Service.
- Respond to user questions, support requests, or complaints.
- Analyze app usage and improve user experience.
- Comply with legal obligations and protect our rights.
4. User Content Visibility
Nooka is a social sharing application. Some information you share may be visible to other users, including:
- Profile information
- Bottle notes
- Community posts
- Circle activity
- Comments, replies, or interactions
- Shared interests or public moments
Please consider carefully before posting. You are responsible for the content you choose to share.
5. Prohibited Personal Information Sharing
Users must not post or share private, sensitive, or confidential information about themselves or others, including but not limited to:
- Government identification numbers
- Financial information
- Passwords or login credentials
- Private addresses
- Phone numbers without consent
- Private conversations without permission
- Personal information of minors
- Any information that violates another person’s privacy or safety
We may remove such content and take action against accounts that violate this rule.
6. Content Moderation and Safety
Nooka may use manual review, automated tools, user reports, and community management measures to detect and respond to inappropriate content or behavior.
We may remove content, restrict visibility, suspend accounts, block access to features, or take other action when necessary to protect users and the Service.
Users may report inappropriate content or behavior through in-app tools where available, or by contacting us at:
7. Sharing of Information
We do not sell your personal information.
We may share information in the following limited situations:
7.1 Service Providers
We may share information with trusted service providers who help us operate the app, such as hosting, analytics, crash reporting, moderation, security, or customer support providers.
These providers are only allowed to use information as needed to provide services to us.
7.2 Legal and Safety Reasons
We may disclose information if we believe it is necessary to:
- Comply with applicable laws or legal requests
- Enforce our Terms of Service
- Protect the rights, safety, or property of Nooka, users, or others
- Investigate fraud, abuse, security issues, or illegal activity
7.3 Business Transfers
If Nooka is involved in a merger, acquisition, restructuring, or asset transfer, user information may be transferred as part of that transaction, subject to this Privacy Policy.
8. Data Retention
We retain information for as long as necessary to provide the Service, maintain safety, comply with legal obligations, resolve disputes, and enforce our agreements.
User Content may remain visible until deleted by the user or removed by Nooka. Some information may remain in backups, logs, moderation records, or legal records for a limited period.
9. Data Security
We use reasonable administrative, technical, and organizational measures to protect user information.
However, no online service can guarantee absolute security. You are responsible for keeping your account information secure and for using the Service carefully.
10. Your Choices and Rights
Depending on your location and applicable law, you may have rights to:
- Access your personal information
- Correct inaccurate information
- Delete certain information
- Withdraw consent where applicable
- Object to or restrict certain processing
- Request a copy of your information
You may manage some information directly in the app. For other requests, please contact us at:
11. Account Deletion
If account deletion is available in the app, you may request deletion through the relevant settings or account management feature.
You may also contact us at nooka@gmail.com to request deletion. After receiving a valid request, we will process it within a reasonable period, subject to legal, safety, fraud prevention, and operational requirements.
12. Children’s Privacy
Nooka is not intended for children who are not legally permitted to use social services in their country or region.
We do not knowingly collect personal information from children without appropriate consent where required by law. If you believe a child has provided personal information to us without proper consent, please contact us at:
13. International Data Processing
Because Nooka is available globally except in mainland China, your information may be processed or stored in countries or regions outside your place of residence.
By using the Service, you understand that your information may be transferred, stored, and processed internationally where permitted by applicable law.
14. Third-Party Services
Nooka may use or link to third-party services, such as analytics, hosting, crash reporting, or external links.
This Privacy Policy does not apply to third-party services. Their privacy practices are governed by their own policies.
15. Push Notifications
With your permission, Nooka may send push notifications related to interactions, bottle notes, circles, community activity, safety notices, or app updates.
You can manage push notification permissions through your device settings.
16. Analytics and App Improvement
We may use analytics tools to understand how users interact with Nooka, improve features, fix problems, and enhance user experience.
Analytics information is generally used in an aggregated or limited form where possible.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we may notify users through the app or other reasonable means.
Your continued use of Nooka after the updated Privacy Policy becomes effective means you accept the updated policy.
18. Contact Us
If you have any questions, requests, complaints, or privacy concerns, please contact us at:
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